Issues with mobile data

[Emzxo28]

So I can't talk to sky online so I will ask on here. 
I have basically been overcharged for data for the last year. I'm paying £12 for 3GB and I've looked and for £14 I could be getting 10GB. I went on the vip rewards section and they're offering 50gb for £12 or so, how do I change to that? When I go on mobile section and change plan it gives me the standard mobile data plans and not the vip plans? 

[daveNOS]

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@Emzxo28 wrote:

So I can't talk to sky online so I will ask on here. 
I have basically been overcharged for data for the last year. I'm paying £12 for 3GB and I've looked and for £14 I could be getting 10GB. I went on the vip rewards section and they're offering 50gb for £12 or so, how do I change to that? When I go on mobile section and change plan it gives me the standard mobile data plans and not the vip plans? 

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@Emzxo28 Why do you think you've been overcharged? If you took out the plan at that price then you haven't been overcharged at all.

The plans showing on the VIP section of the app will almost certainly be for new Sims and not for existing ones, you could try calling Sky to see if they can add it to your current SIM, just don't be surprised if they say no.

[caesarome]

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@Emzxo28 wrote:

I have basically been overcharged for data for the last year. I'm paying £12 for 3GB and I've looked and for £14 I could be getting 10GB.

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Ypu haven't been overchraged as you signed up to the £12 for 3GB package and now there are other offers showing. This is the way sim offers work not just with Sky but with other suppliers as well.

You can order this new 50Gb for £12 deal but it will mean paying for another sim along with the one you currently have as the offer can not be applied to the one you already have.

[Emzxo28]

Whatever Trevor. This is why I didn't want to ask a stupid forum you don't know the ins and outs but sky don't freaking talk to me 

[caesarome]

Not sure what you mean by that as the answers provided by myself and @daveNOS are correct no matter what you do or don't want as this is how things are done with these sims as you are paying for what you signed up for.

[Emzxo28]

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@Emzxo28 wrote:

So I can't talk to sky online so I will ask on here. 
I have basically been overcharged for data for the last year. I'm paying £12 for 3GB and I've looked and for £14 I could be getting 10GB. I went on the vip rewards section and they're offering 50gb for £12 or so, how do I change to that? When I go on mobile section and change plan it gives me the standard mobile data plans and not the vip plans? 

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Bro sits on sky forums and replies in their spare time 

[Daniel0210]

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@Emzxo28 wrote:

Whatever Trevor. 

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@Emzxo28 

Who's Trevor? 

[daveNOS]

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@Emzxo28 wrote:

Whatever Trevor. This is why I didn't want to ask a stupid forum you don't know the ins and outs but sky don't freaking talk to me 

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@Emzxo28 Your right we don't know the ins and outs, and no one forced you to post here, if you want help then maybe drop the attitude or people here will simply ignore your post and you can go back to Sky not talking to you(which isn't surprising if you conduct yourself the same with them as you have here).

[mr.tickle]

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@Daniel0210 wrote:

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@Emzxo28 wrote:

Whatever Trevor. 

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@Emzxo28 

Who's Trevor? 

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Urban Dictionary defines it as "Means 'ok, whatever you say' or 'I'm just going to agree so you shut up'".

Ie it's as beligerant as the other posts from that user.

Oh, and I pay £4 for 3GB from Lebara. I only use about 1GB of it. I haven't paid over £5/month for a mobile telephone for over 20 years.

[Emzxo28]

Why you a sky super user then? 

[MightyQuinn]

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@Emzxo28 wrote:

Why you a sky super user then? 

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Hi @Emzxo28  If you want to know what super users are, have a look here Meet the Sky Superusers | Sky Community

[SpaceSparkie]

Hey everyone!

Just a friendly reminder to keep the conversation on topic and focus on being kind and helpful to each other. Let’s keep the discussions respectful and positive. We’re all here to learn and share!