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Discussion topic: Issues with add debt card

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This message was authored by: Rebeccagyh

Message posted on ‎11 Nov 2024 09:29 PM

Issues with add debt card

Anyone know why it won't let me add my card for direct debit 

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This message was authored by: GD1

Message posted on ‎11 Nov 2024 09:34 PM

Re: Issues with add debt card

Posted by a Superuser, not a Sky employee. Find out more

@Rebeccagyh  You need to add your account nu mber and sort code for a direct debit, not your card number

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Rebeccagyh

Message posted on ‎11 Nov 2024 10:06 PM

Re: Issues with add debt card

Yes I have done that 

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Message posted on ‎11 Nov 2024 10:09 PM

Re: Issues with add debt card

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If you haven't entered your card (you said you were doing this in your opening post) then what happens when you enter these details ?

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