Issues in changing address on Sky Stream account

[ChrJones]

I attempted to change my address as a Sky Stream user and it kept sending me back to my profile, where the option to change address would send me to my profile which sent me around in circles...

I phoned up last week to change the address and was assured it was done, but the address on my profile continues to remain as my old address.

I can't seem to contact sky by any other means, so what options do I have?