Discussion topic: Intercepted customer service calls
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Message posted on 08 Nov 2024 02:07 AM
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Intercepted customer service calls
Currently have sky q moved to a new home that supplies sky broadband but won't allow a dish so streaming is only option went from helpful advisor then transferred to Asian advisor who was rude and quoting me £104 to stream , felt that call had been intercepted by possibly a scam . Could this happen? bit worried
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Message posted on 08 Nov 2024 05:10 AM
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Re: Intercepted customer service calls
Very unlikely imo. I presume you rang an official number for Sky and not one found on an internet search?
To contact Sky dial 150 free from a Sky Talk landline or a Sky mobile.
Alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a 0333 number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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