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Discussion topic: Installation cancellation
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This message was authored by: VickiL84
Message posted on 25 Nov 2025 07:51 AM
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Installation cancellation
My broadband is due to be installed today, I've just looked at my order updates and it says installation has been cancelled. I haven't cancelled this and there has been no communication from sky informing me that it's been cancelled. I've had to use a days annual leave for this installation. Having no communication from sky is absolutely disgusting, now I remember why I left sky in the first place.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Nov 2025 09:36 AM
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Re: Installation cancellation
Not sure what you are asking but if you want to find out if it is has been cancelled then you will need to speak to Sky.
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If you need help please provide as much information as you can
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