Discussion topic: Increase in bill
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Message posted on 19 Jul 2024 08:28 AM
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Increase in bill
could you please explain to me why my bill is increasing when I'm in a fix package? There shouldn't be an increase
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All Replies
Message posted on 19 Jul 2024 08:34 AM
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Re: Increase in bill
Typically either the monthly payment wasn't actually 'fixed' (the vast majority of Sky contracts are not) or the period of a discount has ended.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 19 Jul 2024 08:36 AM
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Re: Increase in bill
The discount has not ended it should be another 11 months left
Message posted on 19 Jul 2024 08:59 AM
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Re: Increase in bill
@NatalieT1 Have you checked your bill and compared it to previous bills?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 19 Jul 2024 09:32 AM
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Re: Increase in bill
Did you see an increase back in April because if not it appears for some this is happening now.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 21 Aug 2024 03:15 PM
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Re: Increase in bill
i was paying £84 a month , why has this increased to £93
Message posted on 21 Aug 2024 03:17 PM
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Re: Increase in bill
@wembley wrote:
i was paying £84 a month , why has this increased to £93
@wembley
Discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.
If your discounts have ended you can contact Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, in fact recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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