Incorrect region assigned to account

[Christine261]

I purchased a Sky broadband and TV contract today and the advisor in store told me to set up a MySky account.

I have registered my email, created a password etc. however the next step in the set up is asking for my postcode. When I put in my eircode an error message comes up asking me to put in a valid UK postcode. I cannot seem to change the region from UK to Ireland. 

Any help would be appreciated. 

[DaveDrizen]

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@Christine261 wrote:

I purchased a Sky broadband and TV contract today and the advisor in store told me to set up a MySky account.

I have registered my email, created a password etc. however the next step in the set up is asking for my postcode. When I put in my eircode an error message comes up asking me to put in a valid UK postcode. I cannot seem to change the region from UK to Ireland. 

Any help would be appreciated. 

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I have seen this problem on here before for some the my Sky app only dose uk post codes. Have you tried logging to Irish Sky web site?

[caesarome]

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@Christine261 wrote:

I have registered my email, created a password etc. however the next step in the set up is asking for my postcode. When I put in my eircode an error message comes up asking me to put in a valid UK postcode. I cannot seem to change the region from UK to Ireland. 

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@Christine261 

Is there an option at the bottom right to change the flag to the ROI one so that you can then enter your eircode ?