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Discussion topic: Incorrect charges after cancellation

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This message was authored by: koflynn

Incorrect charges after cancellation

I have been charged 28.97 for the cancellation of my sky - then I was further charged another 22gbp and I have cancelled my plan and next month it shows I am to be charged another 29.33 what is the is for ? I will not have any future bills can you please let me know 

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This message was authored by: Mark39

Re: Incorrect charges after cancellation

Posted by a Superuser, not a Sky employee. Find out more

Nobody here has access to your account details @koflynn so we can't say say specifically what these charges are for.

 

In general, however, you 're charged as normal, one month in advance throughout your notice period, so it's quite normal to be initially charged for a period beyond the date your services are scheduled to end. However, Sky will refund any overcharge made after your services end.

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