Incorrect bill

[Unhappy20]

So SKY have taken money from me, they have taken £92 instead of £46 for the last 2 months and have left me without any food or electricity or any means to get to work and I can't even contact anybody because the numbers  they provide on the app direct you back to the app, what can I do about this, change provider?

Moderator notes: Edited title to remove allegations.

[caesarome]

@Unhappy20 

Have you looked into why you are now paying £92 as the chances are the discount you had has now come to an end as these are time limited so does last forever so to say you are robbed is incorrect as it is up to you to beware of when discounts are ending as you would have been told this when it was first applied. Now you have seen this increase it is time now to call Sky to see if they will offer you another discount and if they do as it will mean agreeing to a new contract make a note of when the minimum term is due to end so you can beware of when you will see a future increase.

You bill is viewable via the MySky app or online here:

https://www.sky.com/bill/tv-broadband-talk