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Discussion topic: Incorrect Sky Sports Charge

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This message was authored by SuperPowerSurf This message was authored by: SuperPowerSurf

Incorrect Sky Sports Charge

I recently signed up to Stream and after a month or two,  I decided to upgrade to include Sky Sports. The promotions I had seen,  both on TV and around various Sky apps was £22 yet I have been billed £27 a month. First payment to start tomorrow. 


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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Incorrect Sky Sports Charge

Posted by a Superuser, not a Sky employee. Find out more

Then it seems you haven't taken the offer.

 

Give Sky a call.

I am just another Sky customer and my views are my own

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Incorrect Sky Sports Charge

Posted by a Superuser, not a Sky employee. Find out more

Either it's slightly higher because it covers a period of more than one month (and then settles down) or you haven't got the offer.

 

How did you add sports?  (I would imagine you had to specifically take the offer in a particular way)

I am just another Sky customer and my views are my own
This message was authored by martswain This message was authored by: martswain

Re: Incorrect Sky Sports Charge

£27 per month is the correct price for the rolling month to month Sky Sports subscription.

 

If you commit to a longer contract you will be able to get it for less.

 

@SuperPowerSurf check exactly what you ordered !

SuperPowerSurf
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This message was authored by SuperPowerSurf This message was authored by: SuperPowerSurf

Re: Incorrect Sky Sports Charge

I added it via the My Sky app

SuperPowerSurf
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This message was authored by SuperPowerSurf This message was authored by: SuperPowerSurf

Re: Incorrect Sky Sports Charge

All I did was add it to my contract via the My Sky app.  I don't think there was any options from memory. 

This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Incorrect Sky Sports Charge

Posted by a Superuser, not a Sky employee. Find out more

Then it seems you haven't taken the offer.

 

Give Sky a call.

I am just another Sky customer and my views are my own
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