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Discussion topic: Incorrect Netflix billing
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This message was authored by: Matt302
Message posted on 08 Sep 2025 11:25 AM
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Incorrect Netflix billing
I recently re-negotiated my contract to bring the price down, in doing so my Netflix is moving from the top tier to the premium option which I believe is the middle.
my Netflix bill has been included in my Sky bill for the 3 years I've been with Sky, but for some reason I've now been biller directly by Netflix for the first time since joining Sky. It's also for £18.99 which is the incorrect amount and seems like the ultra price that I was on before renegotiating.
Does anyone have experience with this? Has the Sky employee done something their end to cause this error?
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