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Discussion topic: Incorrect Netflix billing

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This message was authored by: Matt302

Incorrect Netflix billing

I recently re-negotiated my contract to bring the price down, in doing so my Netflix is moving from the top tier to the premium option which I believe is the middle.

 

my Netflix bill has been included in my Sky bill for the 3 years I've been with Sky, but for some reason I've now been biller directly by Netflix for the first time since joining Sky. It's also for £18.99 which is the incorrect amount and seems like the ultra price that I was on before renegotiating.

 

Does anyone have experience with this? Has the Sky employee done something their end to cause this error?

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