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Discussion topic: If I move to another country from the UK can I cancel Sky TV contract early?

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This message was authored by Ma123 This message was authored by: Ma123

If I move to another country from the UK can I cancel Sky TV contract early?

If I choose to to move to another country like Australia or the USA from the UK would I be able to cancel my Sky TV contract early?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: If I move to another country from the UK can I cancel Sky TV contract early?

Posted by a Superuser, not a Sky employee. Find out more

@Ma123 

To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term. Moving to another country doesn't change anything. 

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

Return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: If I move to another country from the UK can I cancel Sky TV contract early?

Posted by a Superuser, not a Sky employee. Find out more

@Ma123 wrote:

If I choose to to move to another country like Australia or the USA from the UK would I be able to cancel my Sky TV contract early?


Early cancellation of a TV contract is disallowed in your terms and conditions,  so you would have to obtain Sky's agreement.  You would likely still be liable for early cancellation charges.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: If I move to another country from the UK can I cancel Sky TV contract early?

Posted by a Superuser, not a Sky employee. Find out more

@Ma123 

 

You can't expect to use that as a reason to cancel early without being penalised, otherwise everyone who wanted to exit a contract would claim to be doing so.

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