I’ve paid my bill but my service remain off?

[Secco]

I had my services suspended this afternoon I paid immediately but my service hasn't resumed?? 

[Daniel0210]

@Secco 
Sky won’t reinstate services until you’ve paid what they believe you owe (regardless of any individual circumstances) and you’ve also set up a new continuous payment method.

Until you’ve done this any calls to Sky will only prompt you to make a full payment.

If your payment is two or more weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears). If this is part of a credit agreement purchase (mobile or Sky Glass for example) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment .

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

[caesarome]

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@Secco wrote:

I had my services suspended this afternoon I paid immediately but my service hasn't resumed?? 

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If you haven't already then you need to setup your payment method again then you are waiting for the banks to clear the payment you made which might not happen until Monday at the earliest.