28 Jun 2023 01:29 PM
Hello I need to get my broadband and sky bavk
on I've paid the bill now
28 Jun 2023 01:30 PM
Posted by a Superuser, not a Sky employee. Find out more@Mallaber1312
Before Sky reinstate your services you will have to pay what you still owe and also set up a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well. Any calls to Sky will usually just direct you to make a payment.
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but be aware this may not be instant (it also takes longer at a weekend when banks are closed). Once you’ve done all this, if you have a query regarding your bill/payments you can then contact Sky and discuss it.
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