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Discussion topic: I need placed an order for sky broadband would like an update

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This message was authored by: Nulty902

I need placed an order for sky broadband would like an update

I placed an order for sky broadband I would like an update to what is happening with it.

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This message was authored by: GD1

Re: I need placed an order for sky broadband would like an update

Posted by a Superuser, not a Sky employee. Find out more

@Nulty902  No one here can give you any updates, you should be able to see updates yourelf by going to your order tracking page https://www.sky.com/ordertracking

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Nulty902

Re: I need placed an order for sky broadband would like an update

There order tracking says there has been a problem

This message was authored by: GD1

Re: I need placed an order for sky broadband would like an update

Posted by a Superuser, not a Sky employee. Find out more

@Nulty902  You'll need to call Sky in that case.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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