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Discussion topic: I need balace credit refund

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This message was authored by: Souravdeepsingh

I need balace credit refund

Hi i want refund balance credit 26 pound

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This message was authored by: Daniel0210

Re: I need balace credit refund

Posted by a Superuser, not a Sky employee. Find out more

@Souravdeepsingh 

Have you recently cancelled a Sky subscription? 

If you have, refunds should normally take about six weeks from the last day of connection but posts on here suggest it's taking longer than that.

 

We used to escalate this to Sky on here via their Community Messaging Team but unfortunately the process has been unavallable since the summer and we don't know when it'll return.

 

If you don't want to wait you will need to contact Sky and speak to an agent by other means; either by calling, or initially through Sky Assistant or via social media, Providing your payment method is still active they should then be able to refund it in 3-5 WORKING days.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: I need balace credit refund

Posted by a Superuser, not a Sky employee. Find out more

@Souravdeepsingh 

Is the refund from am overpayment compensation credit or because you have left Sky ?

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