I’m a new customer

[Mummy41]

My partner has left but sky is in his name, he's cancelled it so I want to be a new sky customer 

[Daniel0210]

Welcome to the Community @Mummy41 

Once the notice period has ended for the previous account you can join up in your name (you haven't said what services you're interested in). 

[Mummy41]

So get him to cancel the subscription then I can sign up. How long will it take? Do you want his new address?

[Mummy41]

I wish to have sky tv

[TimmyBGood]

@Mummy41 

Definitely do not post any addresses to this forum.  It's important to understand that account issues cannot be dealt with here.

[Daniel0210]

@Mummy41 
You aren’t directly contacting Sky by posting on here. We are mainly customers trying to help other customers.

You originally posted he had cancelled, now you're saying you need to get him to cancel? As and when he cancels there is a notice period before the services are switched off (31 days for TV and 14 days for broadband). You can't sign up til after that.