I cannot activate HBO max. I keep getting an error message

[Mireia]

I have tried to activate hbo using the email and password for sky account but it keeps bringing an error message.

I have contacted hbo and they said it was a problem with SKY. Has anyone had the same problem and can help? 

Thank you

[MightyQuinn · Accepted solution]

Hi @Mireia   It is not clear, but I hope you are not trying to log on to HBO Max with your Sky account log on? You need to create a HBO Max account and use the new account UserID & Password to log on. https://www.sky.com/tv/apps/hbo-max