I canceled my hyperotic broadband

[Nima_flox]

Hi my name is zanyar gharighi

last time sky called me and offered me £27 package per month so I canceled my hyperoptic broadband and I would like to activate my skywifi again

[TimmyBGood]

@Nima_flox 

Did you accept the offer at the time?  Cancelling with a current ISP and then ordering broadband from a different supplier will result in a considerable period without any service.

[MightyQuinn]

Hi @Nima_flox   Just checking that you know this is a public community forum, and not Sky customer services. Please see Welcome below.

[PandJ2020]

You don't need to cancel your existing service.

This is what the One Touch Switch services does.

You simply order a new service for a provider and they tell your old provider when to cease.  (The idea being most people want continuity of service)