I am being over charged

[Lucyjanec]

I am being over charged my bill should not be this and I already paid my bill of £70.50 in July 

[caesarome]

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@Lucyjanec wrote:

I am being over charged my bill should not be this 

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Why do you say this, so could a discount ended ?

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@Lucyjanec wrote:

and I already paid my bill of £70.50 in July 

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Did you make an unnecessary manual payment as the chances are doing so will not have seen the bill being paid but instead the payment will have gone onto the account as a credit6 so is this what has happened ?

[Lucyjanec]

I paid manually every single month 

[caesarome]

@Lucyjanec 

You haven't said why you believe you have been overcharged ?

[Daniel0210]

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@Lucyjanec wrote:

I paid manually every single month 

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@Lucyjanec 

Why? 

Manual payments are unnecessary. The T's and C's you’ve agreed to state you should have a direct debit or continuous card payment method set up meaning you don’t need to make a manual payment (unless your services have been restricted).