Human discussion about account

[FeldyT]

Anyone out there? anyone? anyone? Buelerrr......

Online chat pushed me to a telephone number - telephone number pushed me to online chat.

I am guest list flagged (not for many many years now, but still VIP) so online chat cannot help.

thank you

[FeldyT]

I should ask - Would anyone have a telephone number or a solution ?

many thanks in advance

[Daniel0210]

---

@FeldyT wrote:

I should ask - Would anyone have a telephone number

You can normally call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

If your account is operated via the Guest List Team you should have a dedicated number to call if the normal CS agents can't help, 

or a solution ?

You haven't told us what the issue is with your account so we certainly can't solve it. 

---

[FeldyT]

really appreciate the time you took to respond.

It is frustrating to be pushed in circles. to answer your question - 

Change down on my package to reduce costs as I do not watch those channels.

Speak to someone technical re. 2X mini boxes not working (I have posted here on forum).

your response did nudge to scour my inbox for an alternative way of contacting as my name seems as you suggest.

thanks again