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Discussion topic: How do I cancel a Full fibre upgrade engineer?

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This message was authored by: ConfusedSatsuma

How do I cancel a Full fibre upgrade engineer?

Hi

 

I accidently pressed confirm on a text to arrange an appt for an enginer to upgrade us to full fibre.

 

I do not want this as we will be moving house in the next couple of months. I can not seem to cancel the appointment.

 

I'm grateful for any assistance.  I'#ve tried calling Sky but cant get through

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This message was authored by: caesarome

Re: How do I cancel a Full fibre upgrade engineer?

Posted by a Superuser, not a Sky employee. Find out more

@ConfusedSatsuma 

You will need to call so when you do remain on the line for as long as you can and say nothing when asked any questions by the bot.

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