Home move

[Eileendavid]

I accidentally cancelled my home move and my account has not been able to reschedule or re do the home move. I can't speak to a human due to chat bots. I currently can't fix my supply as it's still linked to the old address

[lainys]

Hi there @Eileendavid , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141