Higher monthly charge

[tammytoni]

I'm normally £130 per month for my sky q but now I'm £190 and I can't afford this, has anyone any ideas why this is? 

[Daniel0210]

@tammytoni 
Apart from the inevitable annual price increase each April, the usual reason for a bill increase is that your discounts have ended.

Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

[tammytoni]

Hi thanks for your feedback, I'm just concerned that it went from £108 per month to £190 this is a huge increase which I can't afford but love my sky so pondering what to do? 

[Daniel0210]

@tammytoni 

Did you compare the bill to a previous one as suggested? 

[Me134]

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@tammytoni wrote:

Hi thanks for your feedback, I'm just concerned that it went from £108 per month to £190 this is a huge increase which I can't afford but love my sky so pondering what to do? 

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If (as most likely) it's because you're out of minimum term then there's only one thing to do, and that's to contact them. Either renegotiate or downgrade and remove some add-ons, just watch for getting tied into a new 24 month contract if just removing stuff. If you are out of minimum term, they might not offer what you wish for but you hold the ultimate sanction, you just have to be brave enough to use it.