Discussion topic: Hi bill payment
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Message posted on 26 Mar 2026 12:39 PM
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Hi bill payment
Saying missed payment but c9me off few days later and restricted my accoynt wanr to cancel disabled and mental health wouls l8kw to b3 contacted manager make complaint
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All Replies
Message posted on 26 Mar 2026 12:42 PM
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Re: Hi bill payment
@Deebo1982 If you've missed a payment services will be restricted until the balance is cleared and a new direct debit setup, Sky won't let you cancel when your services are restricted and you owe money.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 26 Mar 2026 02:39 PM
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Re: Hi bill payment
@Deebo1982
l8kw to b3 contacted manager make complaint
I think you're saying you want a manager to contact you. That won't happen for two reasons-:
-
Sky won't / can't contact you based on your post. Your Community username isn't linked to any Sky accounts you may have, so no one knows who you are anyway.
- when your services are restricted due to a non payment Sky won't talk to you anyway until the outstanding amount is paid and you have set up a payment method.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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