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Discussion topic: Help

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This message was authored by: Anthony211111

Help

I need to speak to a advisor about a return I have made. But your still charging me 

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This message was authored by: MightyQuinn

Re: Help

Posted by a Superuser, not a Sky employee. Find out more

@Anthony211111 wrote:

But your still charging me 


Hi @Anthony211111   Sorry, not us. Please see Welcome below, for information on how the community works. You will need to contact Sky to update their records. Have your proof of posting ready.

This message was authored by: caesarome

Re: Help

Posted by a Superuser, not a Sky employee. Find out more

@Anthony211111 

If you kept the proof of posting receipt then this should be easy for Sky to correct for you.


We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:


httpss:/wwww.sky.com/help


You can also contact Sky via social media:


httpss:/helpforumm.sky.comt55Onlinee-Apps-Email/Want-to-private-message-Skybaa-p/4895295

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