Discussion topic: Help with account
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Message posted on 16 May 2025 10:43 AM
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Help with account
Need help getting bill down
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Message posted on 16 May 2025 10:44 AM
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Re: Help with account
@Daniel291
Unless you’ve recently changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts have ended (or a combination of the two).
Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.
Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.
If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 16 May 2025 10:45 AM
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Re: Help with account
Hi @Daniel291 I would contact Sky and see if they can help you.
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