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Discussion topic: Help to set up

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Avatar for BM2610
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This message was authored by: BM2610

Message posted on ‎06 Sep 2025 03:08 PM

Help to set up

I have recently moved to a house which has never had wifi. I have tried to purchase a package online however it goes through the whole process then tells me they can't complete it right now and try later. I've tried this 3 times and get the same message each time.

I have tried to contact sky directly but am unable to find a direct number it just keeps sending me online. Please help!

 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎06 Sep 2025 04:14 PM

Re: Help to set up

Posted by a Superuser, not a Sky employee. Find out more

@BM2610 

Contact options can be found here towards the bottom of this page:


https://www.sky.com/help/page/broadband-digital-hub

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