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Discussion topic: Help get my account back
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This message was authored by: Sam1231
Message posted on 02 Feb 2026 07:06 PM
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Help get my account back
I have Netflix through sky, yesterday I notice my names on the account where in another language. Today someone has added another person on and it is all in Spanish.
i also have never been able to log in on anything else as the email address ends in @garlca.com no idea how or why as this was done by sky. How do I get this sorted when I cannot speak to a person
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Feb 2026 07:23 PM
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Re: Help get my account back
Have a read of this article as it should help you with this:
https://www.sky.com/help/articles/fixing-problems-with-netflix-netflix-wrong-language
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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