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Discussion topic: HBO Max issues

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This message was authored by: MattBS1

HBO Max issues

OK so I was subscribed to the highest HBO MAx app setting, however a payment didn't go out and it stopped working on HBO Max only TNT still works.  I cant adjust the setting to the free HBO Max it keeps saying there's an issue, but I cant contact anyone to correct it. So ive had to resubscribe on the HBO Max site, to get it to work. But I still cant change the setting on the sky app, keeps timing out. How do I fix this?

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This message was authored by: -Heather-

Re: HBO Max issues

Posted by a Sky employee

Hi @MattBS1, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 
 

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