Getting too expensive

[Jgroves1210]

The bills are getting too high . They are planning removing my free netflix and charging my 10.99 a month . This is ridiculous. The skyQ box keeps failing and it takes ages to reconnect . I'm seriously thinking of leaving

[caesarome]

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@Jgroves1210 wrote:
I'm seriously thinking of leaving

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31 days notice is required to give Sky to cancel and when you return the equipment make sure you get and keep the proof of posting receipt.

[MightyQuinn]

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@Jgroves1210 wrote:
I'm seriously thinking of leaving

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Hi @Jgroves1210   There is nothing we can do to help you with the expenses, but here is how to cancel

[Jgroves1210]

Thanks for the welcome. 

I've already got the how to cancel info but thank you. 

2 years ago it was 89 amonth and now it's 138.50 a month . Service is awful tv and Internet always crashing etc. 

Already pricing up my move . 

Tried to call them and they shut at 8pm !. When other companies have a 24hr customer services 

[TimmyBGood]

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@Jgroves1210 wrote:
 They are planning removing my free netflix and charging my 10.99 a month. This is ridiculous.

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Netflix has never been 'free' through Sky: it's why Ultimate TV costs more than Signature.

£10.99 is the cost to upgrade bundled Netflix 'Standard with Adverts' (two screens / HD) to Netflix 'Premium' (four screens / UHD)

Previous Netflix tiers such as 'Basic' and their associated upgrades no longer exist, and customers are migrated automatically at the end of the relevant minimum contract term.

[2muchTV]

@Jgroves1210 I assume broadband is included in your £138 monthly bill, if not 😱

Sky TV is great to have but it isn't a  necessity or utility. There are alternatives eg streaming devices,  freesat box.

I am also leaving Sky Stream for Now TV when my contract ends, as it is cheaper and I don't like long contracts. 

I subscribe to 1 streaming service per month (eg Netflix, Prime, Apple tv et al) to  binge watch a full series, then switch.

In fact the only streaming service I keep ongoing is YouTube Premium. 

[Jgroves1210]

Actually 2 yrs ago you got netflix free if you had sky cinema that's one of the reasons we went with them also paramount.  

I do know what I signed my contract as thank you for your input tho