@Zayan1 As per the Terms you agreed to when setting up Sky service you need to have either a Direct debit or recurring payment card, if Sky have your card details (as they will if you used it to make a payment) you should not be making manual payments as it won't stop any paymen on the due date.
The error is yours not Sky's.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
