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Discussion topic: Fuming 😡 Charged for non return of equipment

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This message was authored by Cheshire+Wagyu This message was authored by: Cheshire+Wagyu

Fuming 😡 Charged for non return of equipment

There is something wrong with this company somewhere. I've sent my equipment back. Retained proof of postage and I still get charged £150 for non return. You ring the number listed in the email to be told after 20 minutes that no-one can help. I am busy. My time is money too. I refuse to spend hours on the phone trying to get to speak to someone. I need help to get through to these people and get my money back that they have stolen from me.

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Fuming 😡 Charged for non return of equipment

Posted by a Superuser, not a Sky employee. Find out more

@Cheshire+Wagyu I've escalated your post to the Sky staff here, they should be ae to assist you in getting this issue sorted.

You may receive either a private message inviting you to chat or see a blue chat bubble appear on your screen(towards the bottom), it may not be today given the time.

Once the chat is started you have 48 hours to respond.

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