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Discussion topic: Frustrated

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This message was authored by Dace This message was authored by: Dace

Frustrated

Hi,

I would like to ask. Does sky really think we are do thick that we don't understand we are being overcharged. 
I had been with sky since 2009. We all well know that being a loyal sky user doesn't really pay off in big terms. As bills just keep rising and rising every month. 
I also moved recently to a new home. Sky broadband is not available in my new home. They tricked me by telling me I could keep sky TV for 30 pounds per month. Now after installation I understand I will be paying £63 pounds for just sky TV😳This is really disgusting. I don't words to say anymore. Will have to cancel it now. I'm sorry.

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This message was authored by caesarome This message was authored by: caesarome

Re: Frustrated

Posted by a Superuser, not a Sky employee. Find out more

@Dace wrote:

They tricked me by telling me I could keep sky TV for 30 pounds per month. Now after installation I understand I will be paying £63 pounds for just sky TV😳This is really disgusting. I don't words to say anymore. Will have to cancel it now. I'm sorry.


@Dace 

You can register a complaint by filling in this form:

 

https://www.sky.com/help/complaints

 

Give them the date and time you spoke to them when they offered you Sky TV ar £30 so they can listen to what was said to you.

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