When I log in to my Sky app to check my Sky ID, the system says, "We've found an old inactive account linked to your Sky ID." Does anyone know how I could find my Sky ID back under these circumstances? Thank you in advance!
Are you a returning customer to Sky after being a way for a year or more ?
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Yes, I was a Sky user before. A couple of days ago, Sky sent me an email stating that there was an outstanding credit and they would like to refund it. However, when I called them, they asked for my Sky ID for verification, which I can no longer find.
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