Discussion topic: Explain why two broadband fees on latest bill

This message was authored by: Legend79 · ‎24 Jul 2023

Wondering why this latest bill is over €100 ,there are two broadband fees. I know the cinema was €20 but bill is supposed to be €50, why is this?

This message was authored by: GD1 · ‎24 Jul 2023

@Legend79 As customers we have no access to your account or bills so cannot see what the charges are for.

There should be a blue arrow next to each item which explains what periods the charges cover.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Mark39 · ‎24 Jul 2023

@Legend79 wrote:
Wondering why this latest bill is over €100 ,there are two broadband fees. I know the cinema was €20 but bill is supposed to be €50, why is this?

Particularly check the dates you're being billed for. You'll probably find two entries - one for the next month in advance and the other for a previous period.

Discussion topic: Explain why two broadband fees on latest bill

Explain why two broadband fees on latest bill

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