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Discussion topic: Error setting up payment method

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Adair06
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Error setting up payment method

‎30 Jul 2024 02:53 PM

I have cleared all of my outstanding balance, when trying to set up a new payment method I get through to the confirmation page and get shown an error page. By not being able to set this up, my services are restricted. Does anyone have any help as to where I am going wrong?
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Mark39
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Re: Error setting up payment method

‎30 Jul 2024 02:55 PM

Posted by a Superuser, not a Sky employee. Find out more

How log outstanding were the arrears?

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Adair06
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Re: Error setting up payment method

‎30 Jul 2024 02:56 PM

I was about 3 weeks behind.

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