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Discussion topic: Error message when updating direct debit details

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This message was authored by: jackt24

Error message when updating direct debit details

Hi, 

 

I have tried to update my direct debit details and keep getting an error message (online and mobile). Please can some one advise of what number to call/who to contact?

 

Thanks

jackt24_0-1763052848817.png

 

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This message was authored by: caesarome

Re: Error message when updating direct debit details

Posted by a Superuser, not a Sky employee. Find out more

@jackt24 

You will have to contact Sky about this so under “Need more help” at the bottom of this page might be the number to use:


https://www.sky.com/help


Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.


Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

 

You can also contact Sky via social media:


https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

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