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Discussion topic: Engineer

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JackieLongman
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This message was authored by JackieLongman This message was authored by: JackieLongman

Engineer

‎27 Nov 2024 06:11 PM

I thought I booked an engineer to come and fit my sky box and broadband and now I have received a text that it'll be done remotely

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Engineer

‎27 Nov 2024 07:02 PM

Posted by a Superuser, not a Sky employee. Find out more

@JackieLongman  What TV box did you order?  Was it Sky stream? If so that has no engineer install option and would need to be setup by you when your broadband goes live.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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JackieLongman
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This message was authored by JackieLongman This message was authored by: JackieLongman

Re: Engineer

‎27 Nov 2024 07:08 PM

@GD1  I have ordered a Sky Max Hub, I dont currently have any broadband/wifi as im elderly. And i am expecting a engineer to fit my broadband? however they have sent me a text saying that'll be done remotely. what can i do?

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