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Discussion topic: Emergency

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This message was authored by Tiernin This message was authored by: Tiernin

Emergency

Hi i just recieved a message saying payment was unsuccesful even though i sent the 67 and its left my bank and it shows up that i payed on my bill

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Emergency

Posted by a Superuser, not a Sky employee. Find out more

I imagine it was your monthly direct debit or card payment that was unsuccessful. It's not necessary to make manual payments when you have one or the other set up (as your Sky contract requires you to).

Tiernin
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This message was authored by Tiernin This message was authored by: Tiernin

Re: Emergency

But what if I did though will they try for another payment again

This message was authored by caesarome This message was authored by: caesarome

Re: Emergency

Posted by a Superuser, not a Sky employee. Find out more

If a direct debit fails they will usually try again 10 days later so they might well try again.

 

Does the payment you made show as a credit on your account ?

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Tiernin
Topic Author
This message was authored by Tiernin This message was authored by: Tiernin

Re: Emergency

Yeah it shows on the bill as well 

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