Discussion topic: Email

This message was authored by: Shazpick · ‎24 Mar 2026

Received an email saying my account is in credit, presume this is spam!

This message was authored by: GD1 · ‎24 Mar 2026

@Shazpick Sky have been sending out such emails, you can check your Sky account to see if there is a credit there.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎24 Mar 2026

@Shazpick

Have you cancelled a Sky subscription and since then moved address?

▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

This message was authored by: caesarome · ‎24 Mar 2026

@Shazpick wrote:

presume this is spam!

Possibly not, if you have a credit and you have removed the payment details then calling the number on the email will see a cheque sent out to you as long as the address is the same as to what is on the account.

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Discussion topic: Email

Email

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