Discussion topic: Email stating I'm due credit refund
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Message posted on
10 Sep 2025
02:52 PM
- last edited:
10 Sep 2025
05:27 PM
by
SpaceSparkie
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Email stating I'm due credit refund
Hi all, Is this a scam? I got an email from Sky stating Sky owe me £20. The number is an automated line and it doesn't allow me to enter my Sky ID to go any further. Has anyone else received similar? Email below:
"We're writing to let you know that after checking our records we can see that there is an outstanding credit of £20.77 on your account.
We'd like to organise refunding this amount back to you as soon as possible. To do this, we need you to give us a quick call so we can confirm that the details we have for you are still correct.
Please call us on [removed] which is free to call from any UK landline number, so that we can arrange refunding your credit."
Thanks!
Moderator Notes: Removed phone number
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All Replies
Message posted on 10 Sep 2025 05:48 PM
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Re: Email stating I'm due credit refund
That's quite possibly genuine. You can check by logging in to your Sky billing to see if your account is indeed £20.77 in credit.
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