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Discussion topic: Email stating I'm due credit refund

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This message was authored by: Hannahbanana

Email stating I'm due credit refund

Hi all, Is this a scam? I got an email from Sky stating Sky owe me £20. The number is an automated line and it doesn't allow me to enter my Sky ID to go any further. Has anyone else received similar? Email below:

 

"We're writing to let you know that after checking our records we can see that there is an outstanding credit of £20.77 on your account.

 

We'd like to organise refunding this amount back to you as soon as possible. To do this, we need you to give us a quick call so we can confirm that the details we have for you are still correct.

 

Please call us on [removed] which is free to call from any UK landline number, so that we can arrange refunding your credit."

 

Thanks!

 

Moderator Notes: Removed phone number

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This message was authored by: Mark39

Re: Email stating I'm due credit refund

Posted by a Superuser, not a Sky employee. Find out more

That's quite possibly genuine. You can check by logging in to your Sky billing to see if your account is indeed £20.77 in credit.

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