Discussion topic: Eddie
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Message posted on 20 Mar 2026 02:59 PM
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Eddie
I canceledmy direct account with because you still haven'tfix my problemwith my boxes 'so when you do you can wait for your money after i get compensation fot the troubleyou have causedme .plring me in person so we can sort this ouy Thank you
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All Replies
Message posted on 20 Mar 2026 03:02 PM
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Re: Eddie
@Eddie601
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.
Cancelling the payment method is definitely not recommended and it will cause you additional problems. The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added and eventually Sky could involve a debt recovery company which may affect your credit rating.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 20 Mar 2026 03:03 PM
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Re: Eddie
Hi @Eddie601 I'm afraid that you are not talking to Sky customer services here. Please see Welcome below for information about this community.
Message posted on 20 Mar 2026 03:04 PM
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Re: Eddie
Do you think iam bothered lets go to court you brokenthe contract
Message posted on 20 Mar 2026 03:05 PM
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Re: Eddie
Need a phone numberstospeakto a person thanks
Message posted on 20 Mar 2026 03:05 PM - last edited: 20 Mar 2026 03:06 PM
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Re: Eddie
Message posted on 20 Mar 2026 03:06 PM
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Re: Eddie
@Eddie601 wrote:
Do you think iam bothered lets go to court you brokenthe contract
No we didn't. You didn't read the reply.
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 20 Mar 2026 03:09 PM
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Re: Eddie
@Eddie601 What system do you have? i ask as you previously posted in the Sky+ section and if you have Sky+ then Sky won't offer any assistance in fixing any faults with that system as they no longer support it in any way.
Message posted on 20 Mar 2026 04:55 PM
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Re: Eddie
@Eddie601 wrote:Need a phone numberstospeakto a person thanks
It worth pointing out that if you have cancelled your direct debit and owe Sky money, they won't speak to you until you have paid them what is owed.
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