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Discussion topic: Duplicate payment
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‎28 Jan 2025 10:32 PM
Hi, I paid my bill through the app and then later the same day it was taken again, can someone help? Is it possible to get a refund as I can't afford to pay the extra , I checked the app and it said it was overdue so paid through the app but they just took another payment from my card it is showing as a credit
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‎29 Jan 2025 11:34 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to chat.