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Discussion topic: Duplicate payment

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This message was authored by Pikesmith83 This message was authored by: Pikesmith83

Duplicate payment

Hi, I paid my bill through the app and then later the same day it was taken again, can someone help? Is it possible to get a refund as I can't afford to pay the extra , I checked the app and it said it was overdue so paid through the app but they just took another payment from my card it is showing as a credit 


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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: Duplicate payment

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to chat.

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