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Discussion topic: Drop HD save £9

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This message was authored by: Wibbly-Woo

Drop HD save £9

I am considering dropping HD from my account

It is absolutely ridiculous that we are being charged £9 per month for HD

I assume that HD is not linked to something else that I will lose ?

I do still get Sport HD for free......As well as freeview channels

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This message was authored by: caesarome

Re: Drop HD save £9

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo 

The HD pack is needed for the Ultra HD package but that apart you will let linger get the pay entertainment channels in HD but will Sky Spirts and the Movies in HD as they come in this by default.

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This message was authored by: MightyQuinn

Re: Drop HD save £9

Posted by a Superuser, not a Sky employee. Find out more

Hi @Wibbly-Woo   If Sky dropped the HD subscription then the millions of SD only subscribers would be charged extra. There is no way that Sky will take a loss of several million pounds per month. You said it yourself, dropping HD will save you money.

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This message was authored by: Wibbly-Woo

Re: Drop HD save £9

@caesarome What happens to my HD recordings - I assume they become viewable in SD

and what about future recordings (things like ExpeditionX on Discovery HD and Oak Island on History HD) - do I have to reset the recordings to SD - or are they automatically downgraded ?

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This message was authored by: Wibbly-Woo

Re: Drop HD save £9

@MightyQuinnYou are wrong - why does offering HD instead of SD to ANYONE cost a ridiculous £9 per month ?

Does it really cost sky "several million" pounds per month to transmit in HD rather than SD ?

I VERY much doubt it ..

This message was authored by: Daniel0210

Re: Drop HD save £9

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo 

£9 per month is the undiscounted price. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: MightyQuinn

Re: Drop HD save £9

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo wrote:

@MightyQuinnYou are wrong - why does offering HD instead of SD to ANYONE cost a ridiculous £9 per month ?

Does it really cost sky "several million" pounds per month to transmit in HD rather than SD ?

I VERY much doubt it ..


Hi @Wibbly-Woo   Please read my post again. It doesn't cost Sky several million pounds a month to transmit HD. I am simply saying that to cut that income, Sky will find another way to find several millions of pounds. We cannot win. 

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This message was authored by: Wibbly-Woo

Re: Drop HD save £9

@Daniel0210Well that's how much I am paying - despite being a 23 year VIP !

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This message was authored by: Wibbly-Woo

Re: Drop HD save £9

@MightyQuinnSo - if it doesn't cost them £9 per month per customer to procvide HD - It must be PURE PROFIT !

This message was authored by: Daniel0210

Re: Drop HD save £9

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo wrote:

@Daniel0210Well that's how much I am paying - despite being a 23 year VIP !


@Wibbly-Woo 

Being a VIP (nearly every customer is a VIP member to some degree), does not automatically gain a discount. You have negotiate your discounts for each aspect of your subscription. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: MightyQuinn

Re: Drop HD save £9

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo wrote:

@MightyQuinnSo - if it doesn't cost them £9 per month per customer to procvide HD - It must be PURE PROFIT !


Hi @Wibbly-Woo   Which is good news for the share holders.

This message was authored by: Mark39

Re: Drop HD save £9

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo wrote:

@MightyQuinnSo - if it doesn't cost them £9 per month per customer to procvide HD - It must be PURE PROFIT !


It simply adds to their total annual income, in the same way as other subscriptions do. If they didn't charge for HD, the lost income would be recovered  by increasing the,subscription cost of their other services. At least by charging separately you, and those who simply don't want or need it don't have to pay for it. If the HD charge was included by default in the vharge for other TV subscription packages, you wouldn't have thay choice.

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This message was authored by: Wibbly-Woo

Re: Drop HD save £9

SKY CHEAP.jpg

I pay almost double this - WITHOUT netflix - and I have been a paying sky customer for 23 years - why are NEW customers treated like royalty and old customers ripped off ?

and am unable to negotiate a better deal because my account has been purloined by PRIORITY CUSTOMERS - Who, when asked for a better deal simply tell me YOUR OPTION IS TO LEAVE SKY !!

Yet refuse to tell me WHY my account was taken over by them.....

So I am in a bit of a nightmare situation

Surely - I am entitled to know why PRIORITY CUSTOMERS believe they have the right to run my account for me ?

Yes - I am disabled but have NEVER defaulted on any payments and have always paid my bills on time

I SIMPLY cannot communicate via Speech - does that give them the right  to treat me any differently ?

No - I should sue them under the EQUALITIES ACT

 

 

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This message was authored by: Wibbly-Woo

Re: Drop HD save £9

@Mark39"What LOST income" ?

Sorry - I have to ask the question - how much more does it cost Sky to transmit in HD than SD ?

Probably fractions of a penny

This message was authored by: Daniel0210

Re: Drop HD save £9

Posted by a Superuser, not a Sky employee. Find out more

@Wibbly-Woo wrote:

why are NEW customers treated like royalty and old customers ripped off ?


@Wibbly-Woo 

Better discounts are offered to new customers as an incentive for them to join. You probably benefited from one back in the day.

 

If you choose to jump ship and go with another provider then in 18/24 months you'll be in the same position and be able to return to Sky as a new customer.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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