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Discussion topic: Downgrade
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This message was authored by: Kellyhardy
Message posted on 04 Nov 2024 11:08 AM
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Downgrade
I want to downgrade my sky TV package how do I do this without talking to someone on phone please
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Nov 2024 11:11 AM
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Re: Downgrade
@Kellyhardy
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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