Posted by a Superuser, not a Sky employee. Find out more
Yup, the contact allows such a charge for removing a premium channel. (My emphasis)
"If changing your option will reduce your payment to us you need to give us at least 31 days’ notice unless you are changing from a Sky premium rolling pack to a Sky premium contract pack. We may charge a reasonable administration fee for making any changes to your option which we will let you know about in advance."
I am just another Sky customer and my views are my own even if you don't like the answers
Being "in contract" just means you are within a minimum term agreement for the services ( usually at a discount). When that expires your contract doesn't end as that would terminate your services on that date, instead you move from a minimum term to a 31 day rolling contract at higher prices which still requires 31 days to cancel.
Sky Stream, Sky Glass Air and Sky Broadband customer
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Yes. The contract still applies to you. (You are always governed by a contract - the term 'in contract' simply refers to discounts. Personally it's a silly phrase but industry standard)
I am just another Sky customer and my views are my own even if you don't like the answers
