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Discussion topic: Double payment

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This message was authored by: Pollytee1960

Double payment

Hi, I'm new to this community so hello! I was persuaded to add an existing Netflix account to Sky who said I didn't need to do anything as they would sort payment etc. I've now been charged by both Sky and Netflix who say nothing has been done but my Sky account shows it activated so I'm confused!

Thanks

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This message was authored by: Allan95

Re: Double payment

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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