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Discussion topic: Double payment for wifi

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This message was authored by: SharonK22

Message posted on ‎25 Oct 2025 10:14 AM

Double payment for wifi

Ive been charged £18 and £20 for my wifi resulting in a £38 payment and when I checked my bill its saying there's a payment for £18 and then one for £20 both for wifi
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This message was authored by: caesarome

Message posted on ‎25 Oct 2025 10:18 AM

Re: Double payment for wifi

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@SharonK22 

Do both of these charges cover the same dates as they might not do what dues it say against both of them ?

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Message posted on ‎25 Oct 2025 10:57 AM

Re: Double payment for wifi

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Hi @SharonK22   Do you see -XXdays against one of the items? This means they are playing catchup. Sky bills a month in advance.

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Message posted on ‎25 Oct 2025 11:13 AM

Re: Double payment for wifi

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@SharonK22 wrote:
 both for wifi

Presumably broadband, not wifi.

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