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Discussion topic: Disney+ standard keeps cancelling

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This message was authored by: MartinV

Disney+ standard keeps cancelling

When this happened a couple of months ago I thought I was going crazy but I just resubscribed last month and the same thing has happened where the subscription seems to cancel itself although I can watch till the end of the billing period. 

I honestly can't explain it because I'm not physically going on to manage my subscriptions and personally cancelling Disney+ but also no one else has access to my account 

 

I have no other subscription for Disney+ (like via Apple), but if it keeps doing it, I'm going to have to just pay via Apple where it won't cancel itself

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My Set up:
Sky Glass Gen 1 + Sky Ultimate TV + Sky Sports + Sky Cinema + Ad Skipping
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This message was authored by: Danz994

Re: Disney+ standard keeps cancelling

Posted by a Sky employee

Hi there @MartinV, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

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